Jakarta, hitclubapk3 Indonesia
–
President director
Bank Mega
Kostaman Thayib greets the customers directly at the Jakarta-Tendean Main Branch Office (KCU) in commemoration
National Customer Day
(Harpelanas) 2025,
This activity is part of Bank Mega’s commitment to continue to serve with heart with a personal touch and give appreciation for the loyalty that has existed so far.
In accordance with the theme of Harpelanas 2025, “ThinkCustomer”, Bank Mega focused on spreading the spirit of appreciation to customers through the entire Mega Bank office network.
The move was taken through a lively thematic decoration and the presence of employees who wore creative costumes outside the official uniform, creating a warmer, friendly, and excitement atmosphere.
“Every moment of National Customer Day is a moment to reaffirm the approach
Customer-centric
, namely placing customer satisfaction and experience as a top priority.This moment is also an opportunity to listen to customer aspirations, improve the quality of service, as well as an opportunity for us to express our gratitude directly for its valuable trust and loyalty for Bank Mega, “said Director of Bank Mega, Kostaman Thayib.
“We believe that all the achievements of Bank Mega to this day will not be realized without the trust and support of all our customers,” he said.
In order to provide services to customers in order to be able to transact comfortably, Bank Mega has provided a platform whose use is tailored to their needs.
Customers have flexibility to use channels
on line
, both from the application
mobile banking
,
internet banking,
as well as other traditional canals such as branch offices and ATMs.In addition, Bank Mega also serves customers through
Contact Center
named mega call, and application
chattting
Whatsapp Mila.
Specifically on a digital channel, the M -Mile application makes it easy for customers to conduct banking transactions safely and comfortably wherever they are.Through the M -Mile application, customers can also make payment transactions with QRIS with various features that have been owned, namely:
• QRIS TAP – NFC -based non -touch payment technology that allows customers to make transactions only by attaching cellphones to EDC machines, without the need to scan the QR code.
• Qris Cross Border – Cross -Country Payment Services that allow customers to transact abroad directly in rupiah.At present this feature can be used in Thailand, Malaysia, Singapore, Japan, the Philippines, Vietnam, Laos, Brunei Darussalam, and South Korea.
The launch of these features confirms Bank Mega’s commitment in presenting sustainable innovations to provide a more modern, practical, and safe banking experience for customers in using banking services from Bank Mega, both at home and abroad.
[Gambas: hitclubapk3 video]
(DHF/AGT)
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